We were “outstanding” with RCVS practice standards scheme awards!

The Practice Standards Scheme (PSS) is voluntary to veterinary practices in the UK. Through setting standards and carrying out regular assessments, the Scheme aims to promote and maintain the highest standards of veterinary care

The Scheme was first launched in 2005 and the new Scheme, launched in November 2015. The scheme has a greater focus on how we as a practice use our resources to create a positive outcome for patients and clients. We were able to demonstrate where we excel and were could apply for different levels of accreditations.

 

Accreditations

Practices can apply to be accredited at different levels depending on the services they offer.

Core Standards, General Practice and Veterinary Hospital remain as the core accreditations.  In addition to this practices are now able to be assessed on additional Awards and can be awarded “Good” or “Outstanding”

  • Team and Professional Responsibility 

  • Client Service 

  • Patient Consultation Service 

  •  Diagnostic Service 

  •  In-patient Service 

  • Emergency and Critical Care Service 


Within each Award are modules and the modules fit together to form the Awards.

Each module has a number of points each with a value or a score. In order to be designated as ‘Good’ in a module a practice will need to achieve 60% of the available points. A practice premises which achieves 80% or more will be designated as ‘Outstanding’.

Practice premises that wish to achieve an Award must be ‘Good’ or ‘Outstanding’ in every module in the Award. In order to be designated as ‘Outstanding’ within an Award a practice premises must be ‘Outstanding’ in all of the Modules in that particular Award.

 

 

So what did we achieve…..

Allerton Hospital

 

  • Team and Professional Responsibility 
- outstanding
  • Client Service 
 – outstanding
  • Patient Consultation Service 
- outstanding
  •  Diagnostic Service 
- oustanding
  •  In-patient Service 
 – outstanding
  • Emergency and Critical Care Service- (did not go for this award)

Haworth Branch

 

  • Team and Professional Responsibility 
- outstanding
  • Client Service 
 – outstanding
  • Patient Consultation Service 
- outstanding

Bingley Branch

 

  • Team and Professional Responsibility 
- outstanding
  • Client Service 
 – outstanding
  • Patient Consultation Service 
- Good

 

 

Do you know what the RCVS practice standards scheme is? Watch this short video to find out:

OUT TEAM SMALL OUT IN-PATIENT SERVICE SMALL OUT DIAGNOSTIC SERVICE SMALL OUT CONSULTATION SERVICE SMALL OUT CLIENT SERVICE SMALL

POSTED BY Louise Marshall
ON 11th October 2017
Emergency
01274 480031