We aim to provide a compassionate and caring service for all small animals, and we like to keep case continuity – so that one vet deals with any one problem. This enables a good relationship to develop between the vet, client, and pet, and also ensures case progress can be accurately monitored.
Consultations are generally by appointment and a wide range of times are available throughout the week for your convenience. Whilst emergencies are seen as a priority we will endeavour to fit clients without appointments in, but there may be a wait. Appointments are normally ten minutes long (thirty minutes for specialist referral appointments).
When booking appointments please make sure you tell the receptionist which surgery you would like to go to and which vet you would like to see and they will do their best to accommodate you and your pets needs.
New patients who register for first time are offered a free health check where we give a detailed examination and preventative health care advice. If your pet is ill at the time of registration a consultation fee will be charged.
Home visits can be undertaken and your pet may be more relaxed and amenable in its home surroundings. There is a charge for this service. Please call any of our surgeries to organise a visit.